Privacy Policy

At Lima, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our e-commerce platform specializing in farming products and services. By using Lima, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you register on Lima, we collect personal information such as your name, email address, phone number, and location.

2. How We Use Your Information

The information we collect enables us to personalize your shopping experience by recommending relevant products and offering tailored promotions. Furthermore, we use your information to improve our platform’s functionality, perform market research, and send important updates, including changes to our terms or privacy policy.

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with trusted partners, such as payment processors, and analytics providers, to ensure seamless operation of our services. In cases where required by law or to protect our legal rights, we may disclose your information to regulatory authorities or other relevant parties.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption, firewalls, and secure servers. Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Lima uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand your preferences, customize content, and analyze website traffic. You can manage your cookie preferences through your browser settings, but disabling cookies may limit the functionality of certain features.

6. Your Rights

You have the right to access, update, or delete your personal information stored with us.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Lima is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of Lima constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at wakulimabiashara@lima.co.ke or via our support page on the app. By using Lima, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.